Georgia Softworks

client

Georgia Softworks -
Support Center

DURATION

1 Month

TOOLS

OSTicket

category

Helpdesk

Georgia Softworks provides secure, high-performance data communications software. We are supplying Telnet Server for windows with Universal Terminal Server, SSH Server for windows, GSW Business tunnel, GSW Connectbot SSH Client for Android, and many more. Georgia Softworks always takes care of their valuable customers and their needs. Therefore, they are using a helpdesk ticketing system which provides so many benefits to their customers. Georgia Softworks offers the Strongest SSH Encryption Services, Pioneer in Telnet/SSH, and an authorized reseller program. They said, “GSW is honoured to have the opportunity to gain your trust and will work hard to not only meet but exceed your expectations.”

Logo

Colors

#004d73

Primary Color

#44a2d0

Secondary Color​

#696969

Secondary Color

Typography

sofrworks-Aa2
Product Sans

Regular

softworks-Aa-1
Montserrat

Light

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What We Do

Georgia Softworks is our old client. At once, they said they want to add one new feature for their valuable customer to solve their query immediately. As per their needs, we design a help desk for them, which is faster and more effective to solve Customers’ queries.

As we know, there are mainly two options for ticketing service, one is paid, and the other one is free, they choose the best fit for their website. There are so many benefits to attach a helpdesk to your website. After installation of the help desk at the point of feedback, they told us, “The help desk is an essential feature for every service provider to deliver the best service and you provide us exactly what we want, nice to work with you!”

Summary Results

In the era of customer, satisfaction the helpdesk plays a vital role in every service provider’s website or business. Georgia Softworks understood this very well, and they know the value of Customer queries; therefore, they provide help desk ticketing service.
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